"Cannot Connect to Performance Point Services"
When attempting to create my first data source in Performance Point Services Dashboard Designer, I get the above error. I am owner on the Sharepoint Farm and the PPS site
November 10th, 2009 10:15pm

Have you set the unattended service account for Performance Point Service application?

1) Go to Central Administration | Application Management | Manage service applications | Performance Point Service Application | Performance Point Service Application Settings and set the Secure Store and Unattended Service Account. Make sure this account has access to the data source.

2) Go to Central Administration | Application Management | Manage service applications | Secure Store Service

3) Click on {guid}-PPSUnattendedAccount to reveal the ECB menu and select Set Credentials and set the credentials. This account will be used to maintain the credentials for this unattended account.

4) Click on {guid}-PPSUnattendedAccount to reveal the ECB menu and select Set Permissions . Select users/groups to whom you want to give access to Performance Point service application through this unattended account.

Things should work now.

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November 10th, 2009 10:22pm

Hi Chakkaradeep,

I completed the steps above, with no success, still cannot connect. We are unable to create any PPS content. This is (obviously) a blocker for us. As an aside, we did try to run the dashboard designer under different permission levels, including the site admin, it failed with the same error msg for all of them. Help. Please. :)

November 19th, 2009 10:52pm

Do you have SQL Server Analysis Service running? Can you connect to your Analysis Services server via SQL Server Management Studio?
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November 19th, 2009 11:00pm

I'd be interested if there is anything in the Application Event Log or if you're able to successfully create other objects, like KPIs or Scorecards. In addition, maybe check to see if something like Excel Services is working to see if it is a broader Service Applications aren't working vs. a specific problem to PPS.

November 20th, 2009 1:24am

Hi, Did you manage to solve the issue. I am having same issue, My PPS service and Secure Store service is configured, have analysis service running. When I launch my dashboard designer and try ot create a Performance Point object I get a popup window with error "Unable to connect to Performance Point Services Contact administator for more details". In the windows event log error is. "The PerformancePoint Services service application has not been configured and is required to use the PerformancePoint features. The service can be configured from "Manage Service Applications" in SharePoint Central Administration" This is going round in circle. Any help will be great. Cheers Shantanu
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February 17th, 2010 2:53am

I dunno why but I had to deactivate and reactivate the performancepoint features after creating a performancepoint site for this to work. Lame.
May 22nd, 2010 7:23am

I've experienced the same problem and resolved it by doing the following:

Central Admin > Application Management > Configure service application associations > default.

A modal popup should appear and PerformancePoint Services will be unchecked. Check that box and click OK.

My primitive understanding of the problem was that though the service was enabled on the server, it wasn't added to the Services Proxy. The following page refers to the Service Application Assocciations bit "A PerformancePoint Services service application provides a resource that can be shared across sites and in a farm, and that can be accessed by users through an associated Web application. The PerformancePoint Services service application is associated to the Web application by service application connections. " (http://technet.microsoft.com/en-us/library/ee748643.aspx). This is made explicit (the 6th step) in http://technet.microsoft.com/en-us/library/ee748644.aspx (under the Create a PerformancePoint Services service application by using Windows PowerShell section) where the a powershell command "creates an associated service application proxy for the PerformancePoint Services service application".

Hope this helps.

  • Proposed as answer by Reza Nazemi Monday, April 11, 2011 3:39 AM
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May 25th, 2010 12:25pm

Everyone who wants to work with PerformancePoint Services should check out "Soup to Nuts" blog post by the PerformancePoint Services team.

http://blogs.msdn.com/b/performancepoint/archive/2009/11/24/deploying-performancepoint-2010-soup-to-nuts.aspx

Great reference for configuring it.

Alan

May 25th, 2010 1:13pm

Hantu7's solution worked for me.  I had removed and re-added the service application and the check was off next to performance point.  Checked it and was able to refresh/create.  Thanks!
  • Marked as answer by Darrin Bishop Friday, October 08, 2010 1:54 PM
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September 29th, 2010 9:33pm

Glad it resolved your issue Jason Cumberland.
October 8th, 2010 8:25am

Thanks Hantu7, that also worked for us.
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March 1st, 2011 6:39am

Thank you, It is helped to resolve my problem !!

 

April 11th, 2011 2:33pm

Thank you, It is helped to resolve my problem too !!
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May 16th, 2011 8:56pm

Sometimes when explaining what works, it is a good idea to mention the steps that were followed exactly instead of "that guys solution helped" ... there is no context or even confirmation of the problem.  Let us just say that nothing on this list helped with my problem and now my whole performance point installation on my farm is apparently bad such that none of the current performance point libraries are able to work at all.  it looks like I have to recreate everything from scratch? 

I just need a proper list that is better than the  over wordy "nuts to bolts" on getting the default set up and how to import a performance point site from another farm into a new one. 

February 20th, 2012 4:35pm

This worked for me as well Hantu7. When configuring the service I elected not to allow it into the default services for a web application. I believe that may be why it was not checked from the git-go.

Thanks!

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June 4th, 2012 4:38pm

It is possible to select the performance point service application and choose properties from the ribbon to select the 'Add this service application's proxy to the farm's default proxy list.' checkbox. This does indeed solve the issue - cheers!
July 3rd, 2012 11:52am

thank you very much... worked for mee too.
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May 8th, 2015 3:23pm

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